Privacy policy
In accordance with the provisions of Organic Law 15/1999 on the Protection of Personal Data (hereinafter, LOPD), as well as its implementing regulations, approved by Royal Decree 1720/2007 of 21 December (hereinafter, RLOPD) and Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, RGPD), Los Jabones de Mi Mujer S. L. informs users of its Data Protection Policy, so that they can freely and voluntarily determine whether they wish to provide the personal data that may be required when subscribing or registering for some of the services offered. Except in fields where otherwise indicated, answers to questions about personal data are voluntary.
Los Jabones de Mi Mujer reserves the right to modify this policy to adapt it to new developments or legislative and jurisprudential requirements as well as industry practices, taking into account at all times the legitimate interests of the consumer or user. Certain services provided on the Portal may contain special conditions with specific provisions on the protection of personal data.
The company respects the privacy of your data, which will not be passed on to third parties, in accordance with the following rules of our data privacy policy:
CONFIDENTIALITY IN THE AUTOMATED PROCESSING OF USERS' PERSONAL DATA.
Personal data collected through the Portal by Los Jabones de Mi Mujer will be treated secretly and confidentially.
The personal data collected will be subject to automated processing and incorporated into the corresponding registers of automated processing activities owned by and under the responsibility of Los Jabones de Mi Mujer.
Los Jabones de Mi Mujer shall provide Users with the appropriate technical resources so that, prior to the delivery of personal data, they may access this notice on the Personal Data Protection Policy or any other relevant information, and may give their consent so that Los Jabones de Mi Mujer may proceed with the automated processing of Users' personal data. The User's acceptance that their data may be processed is always revocable, without retroactive effect.
PURPOSE OF THE COLLECTION AND AUTOMATED PROCESSING OF PERSONAL INFORMATION
Los Jabones de Mi Mujer as responsible for the treatment informs you that the collection and automated treatment of the personal data requested is for the purpose of management, administration, provision, extension and improvement of the services offered by Los Jabones de Mi Mujer in the Portal at any time, all of the above based on the contractual relationship with Los Jabones de Mi Mujer or your consent. Also, based on the legitimate interest, its purpose is the quantitative and qualitative study of visits and use of services by users, the design of new services related to the services of Los Jabones de Mi Mujer and its updates, and sending by traditional and electronic means of technical information, operational, that related to the specific parameters selected by the user in the subscription form, survey forms or commercial or advertising information about products and services offered by Los Jabones de Mi Mujer or third party partners.
The User is not obliged to receive the aforementioned advertising or survey forms, indicating so, through the channels provided for this purpose by The Soaps of My Woman in the Subscription Form to the services offered, by written communication or directly through the procedure provided in each of the commercial communications.
Los Jabones de Mi Mujer, as a consequence of the existence of a previous contractual relationship and based on legitimate interest, may send commercial communications concerning products or services similar to those initially contracted with the User, without the User's express authorisation or request. However, the User, in any case, will have the means set out above to show their opposition to receiving this type of commercial communications.
Depending on the products, services or functionalities that you want to enjoy at any given time, we will need to process certain data or others, which in general will be, depending on the case, the following:
your identification data (for example, your first name, surname, language and country from which you interact with us, contact details, etc.);
financial and transactional information (e.g. your payment or card details, information about your purchases, orders, returns, etc.);
connection, geolocation and navigation data (in case you interact with us from your mobile phone, for example);
commercial information (Newsletter),
data about your tastes and preferences.
queries about products (if you fill in our enquiry form)
request for quotations (if you fill in our quotation request form).
Remember that, when we ask you to fill in your personal data to give you access to some functionality or service of the Platform, we will mark some fields as compulsory, as they are data that we need to be able to provide you with the service or give you access to the functionality in question. Please note that if you choose not to provide us with this information, you may not be able to complete your registration as a user or you may not be able to enjoy those services or functionalities. Depending on how you interact with our website, we may process your personal data for the following purposes
purposes:
1. To manage your registration as a user of our platform.
In the event that you decide to register as a user of our Platform, we need to process your data to identify you as a user of the Platform and give you access to its different functionalities, products and services that are available to you as a registered user. You can cancel your registered user account by contacting us by email at delegadoprotecciondedatos@losjabonesdemimujer.com.
2. For the development, fulfilment and execution of the purchase contract.
This purpose includes the processing of your data mainly for the following purposes:
Contact you in relation to updates or informative communications related to the functionalities, products or services contracted, including the sending of quality surveys on the products purchased through our website.
Manage the payment of the products you purchase, regardless of the payment method used.
To activate the necessary mechanisms in order to prevent potential fraud against you and against Us during the purchase process. If we consider that the transaction may be fraudulent, this treatment may result in the blocking of the transaction.
Manage possible returns once you have made a purchase and manage requests for information on the availability of products, product reservations through the Platform, as such options are available at any given time.
available at any given time.
For billing purposes and to provide you with tickets and invoices for purchases you have made on the Platform.
To ensure the use of other available functionalities or services, such as the purchase, management and use of a Gift Card or Gift Ticket.
3. To deal with requests or requests that you make through the Customer Service or Enquiry Form channels.
We only process the personal data that is strictly necessary to manage or resolve your request or request.
4. For marketing purposes
This purpose includes the processing of your data for, primarily:
Insofar as you subscribe to our Newsletter, we will process your personal data to manage your subscription, including sending you personalised information about our products or services by various means (such as email).
This data processing involves the analysis of your user or customer profile to determine what your preferences are and therefore which products and services may best suit your style when sending you information. For example, based on your shopping and browsing history (i.e., based on the products you have clicked on), we will make suggestions about products that we think may be of interest to you and, if you are a registered user, we will provide you with ‘cart recovery’ functionality.
Remember that you can unsubscribe from the Newsletter at any time and free of charge through the ‘My Woman's Newsletter’ section, as well as through the instructions that we provide in each communication. If you do not wish to receive notifications, you can deactivate this option on your mobile device.
To carry out promotional actions (for example, for the development of contests or the sending of your list of saved articles to the e-mail address you indicate). By participating in any promotional action, you authorise us to process the data you provide depending on each promotional action and we can communicate them through various media such as social networks or on the Platform itself.
In each promotional action in which you participate you will have available the legal bases where we will provide you with more detailed information about the processing of your data.
Disseminate on the Platform or through our social media channels photographs or images that you have shared publicly, provided that you give us your consent to do so.
Disseminate on the Platform or through our social media channels comments about our products, provided that you give us your consent to do so.
5. Usability and quality analysis for the improvement of our services.
If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, i.e. to understand how users interact with our Platform and thus be able to make improvements to it.
We also sometimes carry out quality actions and surveys to find out the degree of satisfaction of our users.
to know the degree of satisfaction of our clients and users and to detect those areas in which we
users and detect those areas in which we can improve.
Under no circumstances will Los Jabones de Mi Mujer use the personal data of users for purposes other than those mentioned above.
The User declares that all data provided by him/her are true and correct, and undertakes to inform Los Jabones de Mi Mujer of any changes that may occur in them. The User has the right to oppose the processing of any of his data that are not essential for the conclusion of the contract and its use for any purpose other than the maintenance of the contractual relationship.
Likewise, the User guarantees that he/she is over 14 years of age and has sufficient legal capacity to contract the services offered by Los Jabones de Mi Mujer, in accordance with the applicable regulations.
PERSONAL DATA OF THIRD PARTIES SUPPLIED BY THE USER TO LOS JABONES DE MI MUJER
In the event that the User provides personal data of third parties, Los Jabones de Mi Mujer cannot be held responsible for compliance with the principles of information and consent, so it shall be the User who guarantees to Los Jabones de Mi Mujer to have previously informed and obtained the express consent of the owner of the data to communicate their data to Los Jabones de Mi Mujer, The User shall inform them of this privacy policy and obtain express consent for the processing of their data by Los Jabones de Mi Mujer. The User shall be liable to Los Jabones de Mi Mujer and shall hold Los Jabones de Mi Mujer harmless for any breach that may be incurred by this fact.
TRANSFER OF USERS' PERSONAL DATA TO THIRD PARTIES
To fulfill the purposes stated in this Privacy Policy, it is necessary that we give access to your personal data to third party entities that support us in the services we offer you:
- Logistics, transport and delivery service providers and partners.
- Financial entities that manage the payment process of a purchase.
- Technology service providers
- Fraud detection and prevention entities
Notwithstanding the above, the User consents to the use of his/her personal data when so required by the Public Administrations, the Tax Agency, the Courts and competent administrative authorities or by court order; as well as, in general, to natural or legal persons to whom it is necessary to communicate the aforementioned data for the correct and better attention of the client or by legal obligation.
The User's acceptance that his/her data may be transferred is always revocable, without retroactive effects.
TIME OF CONSERVATION OF PERSONAL DATA
Your data will be kept for the minimum time necessary for the correct provision of the service offered as well as to meet the responsibilities that may arise from it and any other legal requirement.
In the case of use of your data to receive commercial communications from Los Jabones de Mi Mujer, your data will be kept until you express your desire to stop receiving such communications, either by the means offered in the communication itself or through one of the forms listed in the following point.
USERS' RIGHTS IN RELATION TO THEIR PERSONAL DATA
Users have recognised and may exercise their rights of access, rectification, suppression, opposition, limitation and portability of their data by sending a letter or e-mail, enclosing a copy of their ID card or other equivalent identification document, to the following address:
Calle Esperanza 2
La Mata, Santiuste de Pedraza
40171 Segovia
delegadoprotecciondedatos@losjabonesdemimujer.com
Models, forms and further information about your rights are available on the website of the national supervisory authority, Agencia Española de Protección de Datos (Spanish Data Protection Agency) www.agpd.es.
SECURITY AND UPDATING OF YOUR PERSONAL DATA
Los Jabones de Mi Mujer has adopted the legally required levels of security for the protection of personal data, and has installed all the technical means and measures at its disposal to prevent the loss, misuse, alteration, unauthorised access and theft of personal data provided in accordance with the state of the art in accordance with current legislation. Nevertheless, the User must be aware that security measures on the Internet are not impregnable.
In order for us to keep your personal data up to date, it is important that you inform us whenever there is a change in your personal data.
DATA PROTECTION OFFICER
The Delegate of Data Protection of Los Jabones de Mi Mujer, popularly known as DPO (Data Protection Officer), will be the guarantor within Los Jabones de Mi Mujer of the fulfilment of the regulations of data protection.
You may contact the Data Protection Officer of Los Jabones de Mi Mujer at the following address: delegadoprotecciondatos@losjabonesdemimujer.com or at the postal address in Spain, La Mata, Santiuste de Pedraza, Calle Esperanza, núm. 2 (att. Delegado de Protección de Datos).
UNSUBSCRIBING FROM THE SERVICE OF SENDING COMMERCIAL COMMUNICATIONS
The User has the right to revoke at any time the consent given for the sending of commercial communications by notifying Los Jabones de Mi Mujer that he/she no longer wishes to receive them. To do so, the user may either revoke their consent in the manner described in the previous section on the rights of users in relation to their personal data or click on the link included in each commercial communication, thereby cancelling the sending of electronic commercial communications.
