Legal notice

Los Jabones de Mi Mujer shall make every effort to ensure that the delivery times of the products you have ordered are met.

However, failure to meet delivery deadlines shall not give rise to damages, discounts or order cancellations. However, in the event of non-delivery due to force majeure, within thirty days from the date of registration, the buyer may cancel the order. In this case, Los Jabones de Mi Mujer reserves the right not to refund the amount that may have been paid on account, to the exclusion of any compensation or damages claimed by the buyer. Force majeure shall be considered as force majeure in the event of fire, strikes, accidents or non-fulfilment by a supplier of Los Jabones de Mi Mujer. In any case, delivery within the stipulated period is subject to the buyer being up to date with his obligations with Los Jabones de Mi Mujer.

METHOD OF PAYMENT

SECURITY
Your credit card number and expiry date are instantly encrypted on your computer before being sent to the SSL protocol. No one will be able to use your data without authorisation, as the information is unreadable. Payment by credit card is therefore totally secure.

For greater security, this data is not stored on our server, so you will have to provide us with all the information with each new order.

We accept payment by Visa, Mastercard, Paypal, Bank Transfer and Bank Deposit.

Credit and debit card payments are made on our website using Shopify Payments secure payment system.

CONFIDENTIALITY
We have a server with a secure certificate, https.

Our Internet server automatically recognises the domain name (of the access provider) and, if possible, the e-mail address of the visitors to our website. We centralise domain names for statistical purposes. We use the information we receive to improve the content of our website.

We keep your data in a computerised file (with the exception of your credit card number). Naturally, and in accordance with article 27 of the law of 6 January 1978, you can correct your data at any time.

In the absence of any opposition on your part, Los Jabones de Mi Mujer may pass on your data, on a very ad hoc basis, to carefully selected commercial partners. Referring to express courier service for the shipment of orders.

If you do not wish to receive e-mails or postal mail from us, or if you do not want your data to be transferred to other companies, please specify this to the following address: info@losjabonesdemimujer.com

CUSTOMER SERVICE

CONTACT
By telephone: 921 50 64 50 (Monday to Friday from 9:00 am to 6:00 pm)

By e-mail: info@losjabonesdemimujer.com

By email: info@losjabonesdemimujer.comEstamos is at your disposal to answer all your questions. Please do not hesitate to contact us.

PRODUCT AVAILABILITY
We make every effort to ensure the availability of our products. If we do not have a product in stock, the amount will be automatically deducted from your order and you will have to place a new order when the product is available.

GUARANTEE
Los Jabones de Mi Mujer products are guaranteed against any manufacturing or material defect for a period of 6 months from the date of delivery. With this guarantee, the only obligation of Los Jabones de Mi Mujer shall be to replace the product recognized as defective by its own means, except for damages or compensation of any kind. Los Jabones de Mi Mujer will be responsible for the shipping costs of the replacement product.

We remind you that Los Jabones de Mi Mujer products should be kept away from humidity, too high temperatures or excessive exposure to intense light. Consequently, products that have not been stored in the above conditions will be excluded from the guarantee.