Los Jabones de Mi Mujer - Natural Luxury Bath Soap

Terms y Conditions

 

Los Jabones de Mi Mujer will make every effort to assure that your products are delivered as requested. Next day national parcel delivery by SEUR takes a maximum of three working days. International order delivery will be confirmed upon order and will vary depending on the destination country. Orders placed thursday after 4pm will be shipped on monday to avoid products spending the weekend in the courier warehouse.

However, Los Jabones de Mi Mujer shall not be liable for damages for non-compliance with the delivery, discounts or order cancellations. If delivery is not effected by force majeure, within thirty days from the date of registration, the buyer may cancel the order. In this case, Los Jabones de mi Mujer reserves the right not to refund the buyer the amount paid, excluding any compensation or damages claimed by the buyer shall be reserved. Be considered force majeure situations such as fires, strikes, accidents or non-compliance by a provider of Los Jabones de mi Mujer. In any case, delivery within the stipulated date is subject to the buyers knowledge of his/her obligations with Los Jabones de mi Mujer .

SHIPMENTS ABROAD

If Los Jabones de mi Mujer dealer is available in your country, we will place you in contact with them.

However, if possible , we can also send your order . In this case, we will require an addition shipping fee. For shipments abroad , call 921 50 64 50 or write an email to This email address is being protected from spambots. You need JavaScript enabled to view it. .

PAYMENT

Security

Credit card numbers and expiration date are encrypted on your computer instantly before being sent to the SSL protocol. No one may make use of the data without authorization, since the information is unreadable. Thus, payment by credit card is completely secure .

For added security, this data is not stored on our server, so all payment information must be communicated with every new order .

We accept payments by Visa , Mastercard , Paypal, Wire Transfer and bank deposit .
Payment by credit and debit card is made on our website using the secure payment system via our Commonwealth Bank: BBVA

CONFIDENTIALITY

Our web server automatically recognizes the domain name ( access provider ) and, if possible , e- mail addresses of the internet users who visit our website. Our system gathers domain names for statistical purposes. We use the information we receive in order to improve the content of our website.

We store user your data in a file (except the number of credit card) . According to Article 27 of the law of January 6, 1978 (Spain), you can update or correct your information at all times.

If there is no opposition on your part, Los Jabones de mi Mujer may transfer your data to carefully selected business partners: referring to courier service for shipping orders.

If you do not want to receive e- mails or mail from us, or do not want your data to be transferred to other companies, please kindly indicate your request to the following address : This email address is being protected from spambots. You need JavaScript enabled to view it.

CUSTOMER

CONTACT

By phone: 921 50 64 50 (Monday to Friday, 9am to 18pm )
By email: This email address is being protected from spambots. You need JavaScript enabled to view it.

We are available to answer all your questions and inquiries. Please contact us.

PRODUCT AVAILABILITY

We make every effort to ensure the availability of our products. If we do not have a product in stock , the amount will be automatically deducted from your order and you may apply for a new order when the product is available.
WARRANTY

Los Jabones de mi Mujer products are guaranteed against defects in workmanship or material for a period of 6 months from the date of delivery. With this warranty, the sole obligation of Los Jabones de mi Mujer consists in replacing the defective product as recognized by its own means , except for damages or compensation of any kind .Shipping costs associated with the replacement product shall be assumed by Los Jabones de mi Mujer .

Please note that Los Jabones de mi Mujer  products should be kept away from moisture , high temperatures or excessive exposure to intense light . Guarantee will not apply to products that have not been stored in the conditions described above.

EXCHANGES AND RETURNS

Our desire is that you are completely satisfied with the products you have purchased.

According to the law of January 6, 1988 (Spain), you have withdrawal period of 7 days , from the date othe order reception date, to return the products in order to make a change or get a refund of purchase.

In case of application of the withdrawal period , Los Jabones de mi Mujer must return the amount you have paid , without penalty , except for shipping charges.

Beyond the withdrawal period , any product return either secured by mutual agreement of a claim or for any other reason , shall be subject to a formal agreement between the buyer and Los Jabones de mi Mujer , and will create a trust in the benefit of the buyer. Shipping costs are borne by the buyer , unless the return is performed under the warranty.

Returned items must be sent along with a copy of the bill , retaining the original packaging and without having been used , to the following address : Los Jabones de mi Mujer - Returns . c / Esperanza 2 , Barrio La Mata, Pedraza Santiuste 40171 Segovia (Spain).

In the event of any problem , call 921 50 64 50 to finalize the arrangements for the return or exchange .

 

Contact information

  • Los Jabones de Mi Mujer.
  • c/ Esperanza 2
  • Santiuste de Pedraza
  • 40171 Segovia

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